Find out order status & tracking, cancel/change orders or have someone call you. You can also see our FAQ.
Once you have successfully placed an order, our Order Management System verifies the payment and activates your downloads. Once the activation is done and your purchased mixtapes are added to your account, you are notified via email. This process take 5 - 10 mins in most cases.
Once you receive the email, you can click the 'Download Now' button which takes you to
My Downloads page. If this is your first purchase, you will be asked to create a new
password. You can use your email address and the new password to directly log into My Downloads
page when you order again.
In My Downloads page, you can see the mixtapes that you have ordered. You can simply press 'Download' on a mixtape and it starts downloading.
If you had ordered downloads in the past and had created a password before viewing your downloads, you can
access your downloads easily by logging into My Downloads page
with your email address and password. Please remember to use the same email address for all orders with downloads
to access them from one account.
If this is your first purchase and you have not created a password yet, please use the following option to report the issue to us. We'll get back to your with a resolution very soon.
If you are still having issues with downloading your purchased mixtapes, please use the 'Report Issue' button to report to our technical team.